Park State Bank News

As an abundance of caution, the bank has decided to close the lobby as of Wednesday 03-18-2020. Our drive-up will be open normal hours, from 8 am to 6 pm Monday through Friday and 9 am to Noon on Saturday. We will continue to monitor the situation and inform you when we are returning to normal operations.

During these modified hours please note the following:

• Our Team: We are committed to supporting your banking needs. We will be at the bank to provide support, and the lobby tellers will be answering phones to make sure we maintain a high level of service.
• Safe Deposit Box Access: Please call or email, and we will set an appointment with you for access to your box.
• New Accounts: We will work with you over the phone and use our secure portal to gather the needed documentation. We will then set an appointment with you to arrange for your signature.
• Loans: We will continue to accept applications and work on your loans. We will work with you over the phone and use our secure portal, then we will set an appointment for loan closings.
• Construction Draws: Construction Draws can be dropped through the drive-up commercial window. You may also contact us to coordinate drop off and pick up from the bank. We encourage you to sign up to submit your draw requests electronically to facilitate a safe, secure and expedited process.
• Construction Workers: If you need to cash a check and do not have an account with us, please use the drive-up window by the building. If you have an account, any lane will work.
• Trust: Our team stands ready to continue supporting your trust needs and will work via phone and electronically to continue to provide full service. We will make appointments as necessary.
• Accounting: As always, we will continue to process any invoices for payment to you the day we receive them. We will continue to be “the fastest pay in town” as some of our vendors have described us.

Community

As your community bank, we will continue to provide support to the amazing nonprofits that serve our community. Two organizations that have enhanced their operations and missions during this time to include food and emergency services are:
Community Partnership, Divide – 719.686.0705
Community of Caring, Cripple Creek – 719.689.3584

Hotline

For customers in need of additional assistance, please call and leave a message on our HOTLINE at 719.686.5218.
If you have an emergency, you can reach me at any time at 719.433.4055.

Everyone, please remain safe. We appreciate all of you.

Thank You,
Tony Perry and the Park State Bank & Trust Team

FIRE Update

It does appear that an electrical issue caused our small fire. One Sprinkler, which flooded the first floor and basement, along with the smoke damage, encouraged us to renovate. We are happy to report that thanks to our great vendors, we are a week ahead of schedule on restoring the interior back to normal. In the future, the roof damage will be repaired, with no impact to operations. We appreciate your patience.

We are currently in the process of renovations related to recovery from the smoke and water damage. We are projecting a target completion date of April 6, 2020. Over the next several weeks, team members will be re-locating based on the work currently in process. Brenda or another person at the Front Desk will direct you accordingly based on the day.

We sincerely appreciate your patience with the construction.

Hours:
We are working hard to maintain our standard hours listed below and we will notify you if the hours are modified for repair work.

Teller Drive-up: Monday through Friday from 8 am to 6 pm. Saturday from 9 am to Noon.

Lobby Entrance: Monday through Friday from 9 am to 5 pm. Saturday 9 am to 12 pm.

Craig Ketchum LPL Financial: Craig can be reached by calling his assistant Aprel German at 817-984-3385.

Monday morning, Jan. 27th, at 3:06 am the bank experienced a fire on the east side of the building. We do not have a definitive determination of the root cause of the fire, but we will communicate it to you once we have one. The alarm worked properly, and the sprinkler system did its job. Unfortunately, the water and smoke damage were extensive and required some significant repairs.

The safety and security of our team and customers is our priority. We have worked hard to re-open access to the lobby while we organize our construction plan and timelines.

Hours:

Teller Drive-up: Monday through Friday from 8 am to 6 pm. Saturday from 9 am to Noon.
Lobby Entrance: Monday through Friday from 9 am to 5 pm. Saturday 9 am to 12 pm.
Teller Line: Teller transactions will now be handled in the Lobby and Drive-up. We appreciate your patience with our repairs to the building.

Personal Banking:

Personal bankers will be in their usual areas. Again, we appreciate your patience with our repairs to the building.

Loans: Loan Officers and Loan Administrators are working from their usual desks and are available from 9 am to 5 pm Monday through Friday. We appreciate your patience with the slight delay to our usual expedient response in some loan processing. The team is working hard, and we will be caught up early this week.
Trust: Marcie and the team are working from the second floor. Brenda is at the top of the stairs and she will coordinate getting you in.
Accounting: Operations are on the second floor and normal operations are in effect.
Craig Ketchum LPL Financial: Craig can be reached by calling his assistant Aprel German at 817-984-3385.

Thank You,
Tony L. Perry
President & CEO

Last Monday morning at 3:06 am the bank experienced a fire on the east side of the building. We do not have a definitive determination of the root cause of the fire, but we will communicate it to you once we have one. The alarm worked properly, and the sprinkler system did its job. Unfortunately, the water and smoke damage are extensive and will require some significant repairs.

The safety and security of our team and customers is our priority. For that reason, we have adjusted our operations. Until the bank is ready for normal operations the following will be in effect.

Hours:

Teller Drive-up: Monday through Friday from 8 am to 6 pm. Saturday from 9 am to Noon.
Lobby Entrance: Monday through Friday from 9 am to 5 pm. Saturday Closed.
Teller Line: All teller transactions will be limited to the drive-through until further notice. We recognize that the lines will be longer than usual. We will have all tellers on deck to minimize the transaction time.
If you need coin deposits or change orders. Please call 719-686-5214. A teller will take your information and call you back with a plan to take care of your needs.

Personal Banking:

Personal banking is operating on the second floor above the entrance to the bank. They will be able to take care of your banking needs. We can facilitate access to your safe deposit box, and you will be escorted for your safety.

Loans: Loan Officers and Loan Administrators are working from their usual desks and are available from 9 am to 5 pm Monday through Friday. We appreciate your patience with the slight delay to our usual expedient response in some loan processing. The team is working hard, and we will be caught up early this week.
Trust: Marcie and the team are working on the second floor. Brenda is at the top of the stairs and she will coordinate getting you in.
Accounting: Operations are on the second floor and normal operations are in effect.
Craig Ketchum LPL Financial: Craig can be reached by calling his assistant Aprel German at 817-984-3385.

Thank You,
Tony L. Perry
President & CEO

Monday morning January 27th at approximately 3:06 a.m. Park State Bank experienced a fire under a soffit on the east side of the building. The fire damage was mitigated by our sprinkler system. The sprinkler system did such a great job that we are now assessing the damage, root cause, and have begun mitigation efforts.

The drive-up is open and operational from 8 am to 6 pm. We expect to have access to the rest of the bank Thursday or Friday morning.

We can facilitate entrance to your safe deposit box if you have a critical need. If you need access to your box, call Craig at 719-231-9046.

Please call me at 719-433-4055 with any critical concerns or questions regarding any loans in progress. Our loan officers will be returning calls starting on Thursday, if they have not already.

This site will be updated on a regular basis until we resume complete, normal operations.

Thank You,
Tony L. Perry
President & CEO

Welcome to the refreshed Park State Bank & Trust website. The goal is to speed up, and simplify the site, while making it easier to keep the information updated.  We also wanted to lay the groundwork for future tools that we will provide to you.  With this rollout you will also now have access to Mobile Banking and a Mortgage Loan Online Application and Personal and Business Loan Applications.

We will be closed Monday, September 3, 2018 in observance of Labor Day.  Have a safe and happy holiday weekend.

Please take a look around and let us know what you think via info@psbtrust.com

Update 09/04/2018:  We have been told the ATM should be repaired in the afternoon of 09/05.  We appreciate your patience.

We were informed that the motherboard in the ATM is fried.  We are awaiting an eta on replacing the board.  That said, we are also in the process of ordering a New ATM to replace it.  We appreciate your patience and will keep you updated here.  Thank You.